Terms

About us

Motte and Co is a trading name of Apeiron XXV Ltd, a company registered in England and Wales under company number 16031529, registered office Office 1, Izabella House, 24-26 Regent Place, Birmingham, England, B1 3NJ. You can reach us at hello@motteandco.uk.

Part A: Using this website

By using this website you accept these terms. If you do not accept them, please do not use the site.

• The content on this site is owned by us or our licensors and is provided for general information. You may view and print it for your own use, but you may not reproduce or reuse it commercially without our permission.
• The free Health Report and any website mockup we send are for information only. Mockups are concepts, are not affiliated with or endorsed by the business shown, and are deleted within 60 days or sooner if you ask.
• We work to keep the site available and accurate, but we do not guarantee it will always be available, uninterrupted, or free of errors.
• The site may link to other websites we do not control. We are not responsible for their content.

Part B: Buying from us

These terms apply when you buy one of our fixed-price offers or monthly plans, alongside the description and price shown on the offer page at the time you buy.

• What you buy. Each offer has a fixed scope, set out on its page. Anything outside that scope is quoted separately, in writing, before any work starts.
• Payment. Setup fees are paid in full, upfront, when you order. Monthly plans are optional, billed monthly in advance, and can be cancelled at any time with 30 days’ notice. Apeiron XXV Ltd is not registered for VAT, so no VAT is charged. If we become VAT registered, VAT will be added at the prevailing rate from the date of registration. Overdue amounts may carry interest and compensation under the Late Payment of Commercial Debts (Interest) Act 1998.
• Changes and fixes. Websites include two rounds of changes. Automations include 30 days of fixes after they go live. Further work is chargeable or covered by the relevant monthly plan.
• Your responsibilities. You agree to give us accurate information, the access we need, and timely feedback. Delays or inaccurate information can affect timelines and outcomes. You are responsible for the content you supply, and for approving the wording of any messages an automation sends on your behalf.
• Your accounts. We build automations inside your own accounts and tools, and you pay any subscription those tools charge. We are not responsible for changes, outages or price rises made by third-party providers.
• Visibility work. We cannot guarantee any particular ranking on Google or mention by an AI assistant. We never buy, write, filter or incentivise reviews, and we will not do so on request.
• Refunds. If we have not started work, you can cancel and we will refund you in full. Once work has started, you pay for the work done to that point.

Intellectual property

Once you have paid, the website, content and automations we create specifically for you belong to you, including the code, and your domain always stays in your name. We keep ownership of our own methods, templates and know-how, and of anything licensed from third parties, which we may reuse.

Confidentiality

We treat your business information as confidential and use it only to deliver the work, except where we must disclose it by law. We ask the same of you regarding our materials and pricing.

Our responsibility to you

We will provide our services with reasonable care and skill. To the extent the law allows, our total liability for any order is limited to the fees you have paid us for that order, and we are not liable for indirect or consequential losses, or for loss of profit, contracts or opportunity. Nothing in these terms limits any liability that cannot be limited by law, such as for death or personal injury caused by negligence, or for fraud.

Ending an engagement

Either of us may end an engagement in writing. If you end it partway through, you pay for the work done up to that point. Monthly plans have no minimum term: either side may end one with 30 days’ written notice.

Governing law

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

Contact

Questions about these terms? Email hello@motteandco.uk.